Verification email not received after signup

(#862) Bug Fixed infra

13d agoby RexSystem edited originally by @Lachrimae93 on GitHub

Observed behaviour

I created an account and everything but I still haven't received my verification email and can't do a number of the functions I need to without it.

Reproduction steps

Install Fluxer
Create an account
Send verification email
no email received so i hit resend
still nothing and I repeat step 4 until it won't allow me to resend anymore

Build information

Stable Desktop 2026.921.180627, Web 2026.922.346, Windows 11 10.0.22631 (x64), Electron 44.4.1, Chrome 152.0.7977.78, Node 24.21.0, Locale en-US

Platform

macOS, Windows, Linux

History

3 comments

RexSystem 1 vote 13d ago originally by @alanstrainor on GitHub

I have the same issue, unable to verify email. However I do get the verification emails, but delayed. In fact the resend option seems to prompt previous emails to be sent, but they are expired upon arrival. Now I've been 'rate limited' due to attempting to resend too many times. Details: Verification attempts made through web browser. First attempt showed now verification email. Resend prompts old email to be sent. However codes are expired upon arrival.

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RexSystem 1 vote 6d ago edited originally by @markaacosta on GitHub

I also never get the verification email, not to inbox, nor spam, etc. update, i use a custom domain, so this is likely what i need. will reach out to support

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HampusStaff 1 vote 3d ago originally by @hampus-fluxer on GitHub

Please send an email to support@fluxer.com and we'll get account-specific issues sorted out for you. Our GitHub issues are focused on software-specific bugs, but this is an issue with our email sending provider on our deployment of Fluxer that we can resolve with you via support. Thanks!

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