Can't verify phone number

(#816) Bug Fixed

Observed behaviour

I just made an account one day ago, I use a VPN for privacy and an e-mail alias for the same reason and to prevent spam, I made an account and upon joining a server it says that I should verify with a phone number, I gave fluxer my trust anyway and decided to use my real phone number for verification, it said it was an invalid phone number, it is a real phone not VoIP or anything like that. I tried multiple times and now it says "Too many attempts. Wait a bit, then try again." So I'm simply locked out of using fluxer.

Reproduction steps

  1. Make an account with a VPN and an e-mail forwarding alias
  2. Try to join a server
  3. Use your real phone number to verify
  4. Failure should reproduce

Build information

I cannot see the build information as I'm locked out but the web version is canary https://web.canary.fluxer.app/ on the fluxer.app instance

Platform

Web

Evidence

  • 646812896-7a4e7772-43de-4337-adc6-e85ed3f49ac3.png

    646812896-7a4e7772-43de-4337-adc6-e85ed3f49ac3.png

    475×567 | 23 kB

1 comment

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Comment by Hampus
HampusStaff 1 vote originally by @hampus-fluxer on GitHub
This is not a bug report with Fluxer as a software but an account-specific issue with our hosted instance. You can send an email to support@fluxer.com from your account email address to request manual approval, and it will be granted fairly quickly! You can mention the link to this here GitHub issue.