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Verification email not sending

(#523) Bug Fixed
by RexSystem edited originally by @jumonjan on GitHub

Summary

Hello, I am currently unable to login to my account. After creating the account and trying to log in for the first time, the site tells me to check my email for a verification email, but it never arrives. I have also checked my Spam and other folders of the email address, the account was created on February 17th. This seems to be the same as issue #196, but I cannot reopen it and I commented there on February 22nd.

Steps to reproduce

  1. Open web.fluxer.app
  2. Log in with email and password
  3. Complete Captcha
  4. Verification email never arrives

Environment (optional)

  • browser: tested with firefox, chromium, firefox on android
  • website: web.fluxer.app
  • also tested with vpn, on mobile network and home wifi

2 comments

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Comment by ternera
terneraMod 1 vote originally by @ternera on GitHub
You may have already done this, but I would also suggest emailing support@fluxer.app to receive support.
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Comment by @jumonjan
RexSystem 1 vote edited originally by @jumonjan on GitHub OP
Forgot to reply here afterwards, I didn't get the mail due to my custom email domain. Support enabled my email within a few hours. Thanks for the suggestion @ternera!
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