If you are experiencing poor audio quality with enhanced noise suppression enabled, please help us diagnose by commenting below with the following information:
- Your Hardware / OS (CPU, GPU, Mic, interface) - please confirm that your audio drivers are all up to date
- What client / version you are on
- What client / version are the people hearing your quality on.
- What is the issue (muted sounds, clipping, robotic, etc..)
- What voice server are you connected to? What is your average ping / your friends in call average ping?
- What combination of audio settings are you on (enhanced noise suppression, auto gain control, echo cancellation). Does disabling anything return quality to normal?
- Have you tried other devices yet?
13 comments
Comment by @Faldiin
Comment by @TheBoozeAlchemist
- Win 11 Home
- 12th Gen Intel i9-12900k
- Nvidia 3090
- Arctis Nova 7 mic
- Desktop app
2: Between Stable versions 337 up to 380 3: Between Stable versions 337 up to 380 4: Low volume, clipping, robotic voices 5: EU west and US East or automatic. Ping varies between 60 to 180 between the people in voice. Worst ping was observed from someone in Germany. 6: Noise Suppression, Enhanced Noise Suppression, echo cancellation, equalizer presets. Only changing Fluxer's Enhanced Noise Suppression increased volume a small amount. 7: Pixel9 with desktop app.Comment by @tekyoube-ux
Comment by @OmarRC64
Comment by @Wuerfel3
Operating System: EndeavourOS KDE Plasma Version: 6.6.5 KDE Frameworks Version: 6.26.0 Qt Version: 6.11.1 Kernel Version: 7.0.11-arch1-1 (64-bit) Processors: 8 × Intel® Core™ i5-10300H CPU @ 2.50GHz Memory: 32 GiB of RAM (31,2 GiB usable) Graphics Processor: NVIDIA GeForce RTX 2070 with Max-Q Design 2. stable build 508 (3250c73), Electron 39.2.7, desktop stable 0.0.8 AND Canary Desktop 2026.602.31138, Web 2026.605.11941, Electron 41.2.2 AND Canary Web 2026.605.11941, Chrome 148.0.0.0 3. stable build 508 (3250c73), Electron 39.2.7, desktop stable 0.0.8 AND Canary Desktop 2026.602.31138, Web 2026.605.11941, Electron 41.2.2 AND Canary Web 2026.605.11941, Chrome 148.0.0.0
poor audio, clipping, cutting of sound and words, robotic / electronic fading of sounds 5. Germany / EU-Central, everyone on average ping of 20-40
Noise Suppresion Enhanced + Auto Gain Control + Auto-set activity threshold No matter how you combine them on both tested builds, it won't solve the problem 7. Samsung S20 FE with Canary Web 2026.605.11941, Chrome 148.0.0.0 and same settings as in 6. but I haven't had the same issues there.
Comment by @vulpeace
Comment by @N3er0O
Comment by @cardaria
3250c73, 2026-06-06 21:26:08 UTC, Electron 39.2.7, Windows 11 10.0.26200 x64, desktop stable 0.0.8 3. Client / version used by people hearing the issue The other clients hearing the issue are on the same web version listed above. I also tested this myself using two accounts on my self-hosted Fluxer instance. One account was listening while the other was transmitting. I have not yet tested this in a normal call with other people. 4. Issue Standard noise suppression does not seem to suppress much noise for me. It behaves almost the same as having noise suppression turned off, except the output volume seems slightly lower. Enhanced noise suppression causes noticeably worse audio quality. With Enhanced enabled, my voice is sometimes not picked up even though I am close to the microphone. The beginning and end of spoken words or sentences are often low volume and poor quality, while the middle parts are somewhat better but still intermittent. The suppression also feels inconsistent. It sometimes still picks up random background sounds such as keyboard or mouse noise, while at other times it cuts out or lowers my voice. 5 Voice server / ping Voice server: self-hosted Average ping: around 3–5 ms for everyone in the call 6. Audio settings I tested Standard and Enhanced noise suppression with all different combinations. Standard behaves almost like noise suppression is off, but with slightly lower output volume. Enhanced makes the quality bad and intermittently cuts out parts of my voice. 7. Other devices I have not tested other devices yet.Comment by @naelstrof
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